PRIVACY POLICY

General privacy policy

naluunderwear.com is managed by, and the property of NALU GROUP SRL. (hereinafter referred to as naluunderwear.com or we). NALU GROUP SRL is a data controller registered at The National Supervisory Authority For Personal Data Processing under the Notification no 0017018. NALU GROUP SRL is registered in 21st Eroilor Boulevard bl. B1, sc. 1, ap. 10, Bucharest, Romania under no. J40/15844/30.12.2015, unic registration code 35368839. NALU underwear recognises the importance of protecting the privacy of personal and financial information. We have instituted strict policies and security measures to protect the information you provide us. When you register online with NALU underwear, use our online store you give us your consent to process and use such submitted personal data in accordance with this privacy policy. This privacy policy applies to all protected personal information collected, maintained or used by NALU underwear.

What information does NALU underwear collect?

NALU underwear collects personal data from visitors to the website who register their information or who use the online store. We also use “cookies“ (as described below) and track ip addresses so we can improve our services and enhance your NALU underwear experience. In addition, NALU underwear collects some protected personal information (e.g. name, address, telephone number(s), email address etc.) from our customers. NALU underwear does not collect or store any credit card information from our online customers. To serve you better, we may combine information you give us with other information that is publicly available.

How does NALU underwear use the information you provide?

If you give us your personal information online, then with your consent, NALU underwear will use this information to keep you informed of our special events or promotions, to register you with our website, to administer our website services, and/or to process any orders you may place online. Otherwise, we may use the information you provide to us only to review our performance and to improve our services to you, or to communicate with you about your order if you have placed an online order. We will send you announcements or communications by email only if you give us your permission to do so by giving the appropriate consent on our web site. In addition, we may use information about your product interests and purchases from us  to help us improve our site design and your online shopping experience. We may contact you, subject to the choices you have made, via e-mail, postal mail, or telephone, to conduct market research and learn more about how we can improve our product offerings. To serve you better, we may combine information you give us and information about your product interest and purchases with information from third parties, including demographic information and information that is publicly available. We may also combine this information with information from our affiliates. We use that combined information to enhance and personalize your shopping experience with us, and to communicate with you in accordance with this policy.

Does NALU underwear share your information with others?

NALU underwear does not sell, rent or disclose our client’s names, addresses, email addresses or other personal information to any third parties except for shipping purposes. Further, in order to maintain our website, to manage our database, to distribute e-mails and to provide client communications, NALU underwear contracts with selected third parties. As necessary, the personal information you provide to us may be processed by these third parties, solely on NALU underwear’s behalf  but we do not authorise any of these service providers to make any other use of your information. We do not otherwise disclose your information to third parties, unless we are required to do so by law or in connection with a legal claim or proceeding. If NALU underwear is acquired by another entity or is merged or consolidated, information about NALU underwear customers may be made available to the new entity. However, the new entity will agree to protect the confidentiality of your personal information consistent with this privacy policy.

Security

On NALU underwear, every purchase is made with maximum security thanks to the use of Comodo-certified SECURE SERVERS and the implementation of the most advanced encryption services (SSL). We only use PROTECTED CONNECTIONS, as demonstrated by the “https” URL prefix and the lock symbol that appears in the browser’s address bar.
To safeguard your CREDIT CARD PURCHASES, you will always be asked to enter your CVV code for every order. Our Payments department may carry out anti-fraud checks before approving the transaction and for greater protection, they may contact you for further details before confirming the order.

NALU underwear uses appropriate security measures to protect the information you provide to us. However, while we take all reasonable steps to protect your personal information from unauthorized access, use or disclosure, you accept that no internet data transmission can be guaranteed to be secure from access by unintended recipients and will not hold us responsible for any breach of security unless this is due to our negligence.

Accuracy and retention

You are entitled to request access to and correction of all personal data you provide us, or to remove your name from NALU underwear’s marketing list at any time by contacting our customer service by email contact@naluunderwear.com

Acceptance of privacy and modifications

By accessing and using the NALU underwear website (including purchasing items through our website), you consent to our collection, use and disclosure of your information as described in this privacy policy. NALU underwear reserves the right occasionally to make changes to its privacy policy or practices. We will post the updated policy on our website, and thus we encourage you to review this page from time to time, particularly each time you use our online shop. Therefore, you are requested to regularly access this section in order to check the publication of the most recent and updated Privacy Policy. We will notify you of any changes in our privacy policy by posting the modifications on our website.

Contact us

If you have any comments or queries regarding our Privacy Policy, please send an email to contact@naluunderwear.com